Grass-root social governance is a method and process in which multi-level social entities such as grass-root governments，communities，social organizations and the public adopt institutional or non-institutional methods to handle public affairs and maintain social order. The urban grass-root social governance in Shandong Province emphasizes top-level design，fully covers comprehensive community service facilities，strengthens the core role of party organization，expands community social organizations，continuously promotes the construction of “Internet + community”，but there are still “developing issues” such as administrative tendencies，inadequate developments of community social organizations，low levels of community participation，the need to improve the gross-root social governance structure and the lack of governance capacity. Innovating the urban gross-root social governance needs to focus on different aspects including the grass-root social governance concepts，systems，mechanisms，capacity building and community governance.