2017年,大陆赴台旅游人数继2016年有所回落后持续下降,并呈现断崖式下跌。但是,台湾地区旅游安全事件较2016年有大幅度增加。数据显示,2017年旅游安全事件仍以事故灾难为主,其中旅游交通安全事故伤亡最严重;时间分布以秋冬季为主,空间分布不均衡;公共卫生事件数量增多,传染病疫情有所加重;业内与业外社会安全事件态势恶化。根据事故因果连锁理论,台湾旅游环境因素、游客行为以及二者的交互影响是事件发生的主要原因。本文建议,2018年台湾当局在面临旅游观光业萧条的局面时,应持续关注和努力改善台湾旅游环境,加强两岸间的合作,重视大陆游客在台的生命财产安全,提高游客的自我安全意识,加强对游客的安全教育,真正地用心去解决一再出现的旅游安全问题,使旅游安全形势得以好转。
<<In 2017,the number of tourists arrivals from mainland China to Taiwan showed a cliff-type decline after falling back in 2016. However,tourism safety incidents in 2017 in Taiwan had increased significantly compared to 2016. The data showed that the number of accident disasters in 2017 was still the highest in all kinds of tourism safety incidents,and tourism traffic accidents were the most serious casualties among them;the time distribution was mainly in autumn and winter and the spatial distribution was not balanced;the number of public health incidents and the outbreak of infectious diseases had increased;the situation of operational safety accidents and social safety incidents had deteriorated. According to the theory of accident causality chain,the factors of tourism environment in Taiwan,the tourist behaviors and the interaction between them are the main causes of the incident. This article suggests that in 2018,the Taiwan authorities should continue to pay attention to and strive to improve Taiwan's tourism environment in the face of a recession in tourism and tourism,and strengthen cooperation between the two sides of the straits and attach great importance to the safety of life and property,including mainland tourists. What's more,in order to improve the tourism safety situation,the authorities should raise the self-safety consciousness and strengthen the safety education of tourists,and really try hard to solve the recurring tourism safety problems.
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