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谢伏瞻
    中国社会科学院学部委员,学部主席团主席,研究员,博士生导师。历任中国社会科学院院长、党组书记,国务院发展中心副主... 详情>>
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李培林
    男,汉族,出生于1955年5月,山东济南人,博士,研究员,全国人民代表大会社会建设委员会副主任委员,中国社会科学... 详情>>

    2017~2018年中国旅游住宿业的安全形势分析与展望

    摘要

    2017年,我国旅游住宿业业态更加多元化。随着旅游市场规模的不断扩大,我国旅游住宿业的安全突发事件发生规模有所扩大。从事件类型来看,旅游住宿业安全突发事件主要有事故灾难、社会安全事件、公共卫生事件、自然灾害四大类。旅游住宿业安全突发事件的特征主要表现为:安全突发事件发生时间主要集中在第二、三季度,这明显与旅游市场淡旺季一致;住宿业安全突发事件的亚类事件结构变化显著;常规不安全因素占主要地位,非标准住宿业的兴起使非常规不安全因素层出不穷。展望2018年,旅游市场监管将继续发力,数字化与智能化设施的持续引进有助于提高住宿业安全水平,共享经济背景下非标准住宿业的发展带来安全风险,人工智能等先进技术的使用将大大提高旅游住宿业的安全水平。

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    Abstract

    The tourism accommodation industry was more diversified in China in 2017. As the scale of the tourism market continues to expand,the scale of security incidents in China's tourism and accommodation industry has increased. The characteristics of emergencies in the tourism and accommodation industry were mainly manifested as follows:the time of the occurrence of security emergencies was clearly the same as that of the tourism market,the structural changes of the sub-category accidents in the lodging industry security incident were significant,and the conventional factors were dominant,unconventional factors were constantly emerging. Looking ahead to 2018,the supervision of the tourism market will continue to work hard. The continuous introduction of digital and intelligent facilities will help improve the safety of the accommodation industry. The development of non-standard accommodation industry in the context of sharing economy will lead to the use of advanced technologies such as security risks and artificial intelligence. The security of the tourism and lodging industry will be greatly enhanced.

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    作者简介
    陈雪琼:陈雪琼,华侨大学旅游学院酒店管理系主任、教授、硕士生导师,主要研究方向为旅游服务与管理。
    李娜:李娜,华侨大学旅游学院硕士研究生,主要研究方向为旅游服务与管理。
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