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    消费者敌意、他国形象认知与民众对国外品牌的选择

    摘要

    过往研究表明,民众对国外品牌的选择意愿甚至行为,很可能受到对该国的敌意等心理因素的影响。本研究将国家形象因素纳入考察范畴,对此做出进一步的考察。通过分析国家传播战略协同创新中心2014年度全国性民意调查数据,我们发现,国人对美国和日本的心态非常复杂:既认为两国的科技最为发达,也对两国充满敌意,但又最青睐这两个国家的品牌。我们还发现,国人对日本在个人层面的敌意显著削弱了他们选择该国品牌的可能性,对日本在国家层面的敌意并未对此产生影响;但国人对日本作为科技发达国家形象的认知,则有助于促使他们选择该国的品牌。同时,国人对美国在个人层面的敌意,对他们选择该国品牌有着消极的影响倾向,但对美国在国家层面的敌意却增加了他们选择美国品牌的概率;他们对美国作为科技大国形象的认知,也促进了他们选择该国的品牌。

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    Abstract

    Previous studies had shown that the desire and behavior of people’s choice of foreign brands was likely to be influenced by the psychological factors such as animosity towards the country. This study will factor into the national image category,and make further investigation. Through the analysis of 2014 national poll data of National Communications strategic Collaborative Innovation Center,we found that The Chinese mentality of the United States and Japan was very complicated. Both countries were considered the most developed technology,but people also hostile to the two countries,and these two countries’brands were most favored. we also found that,animosity towards Japan at the individual level had significantly reduced the possibility that they choose the brand,animosity towards Japan at the national level had no effect on this;But the image of Japan as a scientific and technological development country help them to promote the choice of the country’s brand. At the same time,animosity towards United States at the individual level had a negative impact tendency. However,animosity towards United States at the national level had increased the probability of their choice of American brands;the cognition of United States as a scientific and technological development country also promote their choice of the country’s brand.

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    作者简介
    张明新:张明新,华中科技大学新闻与信息传播学院院长助理,国家传播战略协同创新中心主任助理,教授、博士生导师。
    李上:李上,湖北广播电视台电视经济频道《经济直播》栏目记者。
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