当前,街道办事处的体制和功能都处在一个可塑性很强的调整阶段。街道办事处的基层再造,是指在现有的“市—区—街道办事处—社区”体制之下,通过改变街道办事处的职能配置和运作方式,达到提高行政效率,完善基层治理功能的目的。杭州市江干区凯旋街道的基层再造具有三方面的特点。首先是行政组织的团队化。街道办事处内部建成一种既有科层制属性又能灵活调整的团队化组织。其次是治理机制平台化。凯旋街道通过建立公共服务、信息交流、纠纷调解等三大治理平台,使街道办事处能够以较小的人力和财政开支撬动更多的社会资源参与基层社会治理,获得更好的治理效果。最后是系统性治理。凯旋街道在推行基层再造的过程中,非常成功地运用了系统性治理思维,使得基层再造的结果不仅易于为各利益相关方所接受,而且能够形成整体效应,让创新的趋势不可逆转。
<<At present,both the structure and function of sub-district offices are in a strongly plastic phrase. The local reinventing of sub-district offices refers to improving the administration efficiency and local governance through adjusting the inner structure and operating mode of sub-district offices,while maintaining the “city-district-sub-district-community” system. There are 3 major characteristics on the local reinventing of Kaixuan sub-district,Jianggan District,Hangzhou City. The first one is to form team among office staff. The sub-district office has been transformed as an organization with both hierarchy and flexibility. The second one is to build governance platforms. Kaixuan Sub-district office has operated successfully the public service platform,the information communication platform,and the dispute mediation platform. Through these platforms,Kaixuan Sub-district office can implement better governance by less financial cost. The third one is systematic governance. During the process of carrying out local reinventing,Kaixuan Sub-district office uses systematic thinking methods. Just because of these methods,stakeholders are more willing to accept the reinventing results. Furthermore,the systematic governance can bring with holistic effects which make the innovation trends irreversible.
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