本文以一家康复医院作为分析的个案,着重探讨了制度环境的矛盾性与医院社会工作部门的专业实践之间的关系。在分析框架上,本文借用了组织研究的新制度主义视角,将医疗改革过程中医院所面临的组织环境操作化为组织域中的市场管理逻辑和社会服务逻辑,它们具有相互矛盾的合法性要求。文章考察了医院社会工作部门在双重制度约束下的行动选择和策略,包括规则引入、不确定性应对与身份依赖。而为了获得合法性及与制度环境保持趋同的行动选择可能导致专业价值和目标的偏离。运用新制度主义的分析框架有助于比较深入地探讨制度环境的特性以及专业行动者的选择和策略,它说明社会工作专业化发展并非中立的知识积累,而是嵌入在具体的制度和组织运作情境中。
<<In the past two decades,health policy in China has undergone considerable transition which led to a multiple and even conflicting institutional environment of hospitals.In this article the theory of institutional logic from new-institutionalism is applied to explain the dual institutional constraint on social work practice in a non-profit hospital in Beijing.Because of the path choice of medical reform,institutional logics of hospitals mainly consist of two contradictory ones,including market-management logic and social service logic.Although they direct and constrain hospital’s behavior,organizations have their own action choice and strategies to cope with the conflicting institutional requirement.The article stresses the agency and strategies of social workers in social rehabilitation department in a hospital.Borrowing new rules,coping with uncertainty and relying on an identity are three main strategies which the social rehabilitation department used to follow the institutional constraint and requirement of legitimacy.However,social work practice in the conflicting institutional environment at last resulted in the deficit of professionalization and goal displacement.The author concludes that the process of professionalization is not a natural knowledge accumulation but embedded in specific institutional settings and organizational situations.
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