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    社会治理视野下社区网格化管理的发展研究——以河南省郑州市为例

    摘要

    当前我国社会正处于经济快速发展与快速转型时期。作为一种正在推进的社会治理手段,社区网格化管理也正在社会中发挥越来越重要的作用。就郑州市而言,目前已构建“三级网格、四级平台、五级联动”的网格化工作格局,在坚持以民生服务为本、推动工作服务重心下移、推进管理方式现代化、深化居民参与程度等方面积累了一些经验。但在社区网格化管理的协调性和整合性、社区网格化管理人员服务意识和能力、社区网格化管理人员的职业发展待遇和空间、社区网格化管理中社区居民的参与程度等方面存在一系列问题。从社会治理的视野来看,郑州市社区网格化管理亟须契合时代进行创新发展。其一是理念的创新发展。主要是创新协同共治的理念、“互联网+社区发展”的理念和社会工作协同网格化管理发展的理念。其二是发展模式的创新。主要是积极推进社区、社会组织、专业社会工作“三社联动”的社区网格化管理模式。其三是创新发展机制。主要是创新社会工作协同社区治理的机制,包含政府导向机制、互动协同机制、良性运行机制、制度保障机制、效果评估机制等,以此来更好地提升社区治理的能力和水平,进而促进整个社会的和谐稳定与民众福利水平的不断提升。

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    Abstract

    Our country has entered a period of rapid development and transformation. As an effective way of social governance,community grid governance plays a significant role in the whole society. Set Zhengzhou as an example,the grid working structure of ‘three-stage grids,four-level platforms,and five-stage cooperation’ has been built. It places people’s livelihood first and promote decentralization of working service,as well as the modernization of administration method,in the meanwhile improve the degree of resident’s participation,on which much experience have been gained. However,there are still a set of problems in the coordination and integration of community grid management,also in the service awareness and capability of community grid management stuff,and the stuff treatment and benefit,as well as the degree of community participation. From the perspective of social governance,the community grid management in Zhengzhou is in desperate need to advance the times,so as to proceed creative development. The first one is the innovation and development of concept which insist the innovation of cooperation governance and the idea of cooperation of “Internet,community development and social work” grid governance development. The second one is to innovate the development mode which aims to actively promote the new community grid management mode of the combination of‘community,social organizations and professional social workv. The third one is to innovate development mechanism which mainly focus on the innovation of social work cooperation community governance mechanism,including the mechanism of government orientation,interaction and coordination and beneficial operation,system guarantee and performance evaluation as well,so as to greatly uphold the community governance ability and level,in this way to continuously improve the stability of the whole society and people’s welfare standard.

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    作者简介
    张亚男:张亚男,郑州大学公共管理学院2015级社会工作专业研究生。
    蒋美华:蒋美华,郑州大学公共管理学院教授,博士,硕士生导师。
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