This report focus on the monomial evaluation on the satisfactoriness index for the nine basic public service elements，including Public Transportation，Public Security，Housing Guarantee，Basic Education，Social Security and Employment，Basic Healthcare and Public Health，Urban Environment，Culture and Sports，and Government Services. The report studies the overall satisfactoriness ranking list，and analyzes the annual assessment situation about these elements. The statement about the ranking lists and the degree of public satisfaction of the top ten cities is included，and the development index of public satisfactoriness index for nine basic elements of public services are also concerned. Regional comparison and excellent city reviews are the important component of this report.