This report is Based on the survey of"the evaluation of residents on the urban public traffic Services in Guangzhou in 2012" and"the evaluation of residents on the urban road conditions". On the part of residents' evaluation on public traffic, residents of the city as a whole, and people of different modes of transportation are emphasized. On the other part of residents' evaluation on road conditions, road construction and maintenance, supporting facilities, traffic capacity, and residents' evaluation and expectation to bus-only lanes are described. <<