This report sets forth the features of distribution of variables on the volunteers' occupations, ages, education, political orientation, registered permanent residences, marital status, and genders in Guangzhou, and reveals the cognition and evaluation of volunteers and citizens on the issue of"the meaning of volunteer service","the motivation for volunteer service","the effect of volunteer service", and"the areas where volunteer service should be strengthened", and analyses and concludes the major problems impeding the routinization and standardization of volunteer service in Guangzhou, and lastly presents countermeasures and suggestions to the routinization and standardization of volunteer service in Guangzhou. <<