网络舆情事件频发是风险社会与网络社会重合期的“常态”。2014年,河南省网络舆情环境发生一些变化,但舆情事件并未减少。涉官、涉政事件依旧是网络舆情的焦点,环境污染成为引发民怨的敏感问题。网络舆情事件虽然是个案,但折射出“官民认知分歧”、体制性迟钝、诉求渠道不畅等问题。网络舆情的疏导与治理,不是官对民的管制,而是官民共治。去除附着在事件上的私意、私利、预设立场,就事论事、理性互动、彰显是非曲直,是舆情疏导及网络治理的基本理念及原则。
<<In the overlap period of a society full of risks and a network society,frequent network public opinion events are considered normal. Some changes have taken place in the network public opinion environment in 2014,and the number of public opinion events does not reduce. The focus of network public opinion is still on those events related to government officers and politics. Environment pollution becomes a sensitive issue causing discontents of people. Although Internet public opinion events are some individual cases,they reflect “the cognitive differences between people and the government”;institutions being sluggish;appealing channels impeded and so on. The guidance and management of network public opinion is not the official control of people,but the co-governance of the official and the people. The basic concepts and principles of public guidance and network governance are eliminating private opinions and private interests attached to the event;presetting position;considering something as it stands;making rational interaction;and highlighting the right and wrong.
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