The crisis management of the government is the symbol of government efficiency and social harmony development. The report focuses on different groups of participants’ evaluation of government crisis management and the factors that may influence their evaluation. Results show that the pubic rated the central government better than the grass-roots government departments with respect to their crisis management. Among all grass-roots government departments，fire department were rated the highest，while food and drug department obtained the worst evaluation. Participants’ demographic factors，media preference，and crisis awareness have significant impacts on government crisis management evaluation. Higher evaluation for the transportation department，social security department，health department，and work safety department is related to higher evaluation for the municipal and provincial governments；higher evaluation for the earthquake department，fire department，health department，and education department is related to higher evaluation for the central government.