There are nineteen risks of image crisis of conciliating disputes.The provinces(municipalities or autonomous regions)encountering severe image crisis in conciliating disputes were Yunnan in 2011, Fujian etc. from January to April in 2012.As regards image crisis response of conciliating disputes,the key is to reduce image gap(10.00% in 2011),enhance image explanation(66.67% currently),rectify image deviation(30.00% currently),so as to comprehensively lower the risk of image crisis(24.44% in 2011)of conciliating disputes. <<