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谢伏瞻
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李培林
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    新闻出版行业形象危机应对研究报告

    摘要

    新闻出版行业形象危机包括新闻出版行业管理、新闻出版单位、数字出版单位、记者四方面的形象危机。其中,新闻出版行业管理形象危机的风险分为8大类23项。当前新闻出版行业管理形象危机形势严峻的省份,2011年度和2012年1月至4月都是北京。新闻出版行业管理形象危机的应对,关键在妥善处理评委关系的前提下,减少形象落差度(2011年度为10。00%),提高形象解释度(当前为66。67%),纠正形象偏差度(当前为33。33%),以全面降低新闻出版行业管理形象危机的风险度(2011年度为25。55%)。新闻出版单位形象危机的风险分为6大类17项。当前新闻出版单位形象危机形势严峻的省份,2011年度为山东、上海,2012年1月至4月为北京。新闻出版单位形象危机的应对,关键在妥善处理评委关系的前提下,减少形象落差度(2011年度为20。00%),提高形象解释度(当前为54。55%),纠正形象偏差度(当前为30。00%),以全面降低新闻出版单位形象危机的风险度(2011年度为31。82%)。数字出版单位形象危机的风险分为3大类10项。当前数字出版单位形象危机形势严峻的省份,2012年1月至4月为北京。数字出版单位形象危机的应对,关键在妥善处理评委关系的前提下,减少形象落差度(2011年度为17。24%),提高形象解释度(当前为66。67%),纠正形象偏差度(当前为30。00%),以全面降低数字出版单位形象危机的风险度(2011年度为26。86%)。记者形象危机的风险分为4大类16项。当前记者形象危机形势严峻的省份,2011年度为北京等,2012年1月至4月为陕西、四川、云南、浙江。记者形象危机的应对,关键在妥善处理评委关系的前提下,减少形象落差度(2011年度为11。29%),提高形象解释度(当前为60。00%),纠正形象偏差度(当前为45。00%),以全面降低记者形象危机的风险度(2011年度为32。10%)。 <<
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    Abstract

    The press and publication industry is encountering image crisis of industrial administration,that of press and publication organizations,that of digital publication organizations and that of journalists. There are twenty-three risks for image crisis of industrial administration of press and publication.The provinces(municipalities or autonomous regions)encountering severe image crisis in industrial administration of press and publication were Beijing in 2011.1.1-2012.5.1.As regards image crisis response of industrial administration of press and publication,the key is to reduce image gap(10.00% in 2011),enhance image explanation(66.67% currently),rectify image deviation(33.33% currently),so as to comprehensively lower the risk of image crisis(25.55% in 2011)of industrial administration of press and publication. There are seventeen risks for image crisis of press and publication organizations.The provinces(municipalities or autonomous regions)encountering severe image crisis in press and publication organizations were Shandong and Shanghai in 2011,Beijing from January to April in 2012. As regards image crisis response of press and publication organizations,the key is to reduce image gap(20.00% in 2011),enhance image explanation(54.55% currently),rectify image deviation(30.00% currently),so as to comprehensively lower the risk of image crisis(31.82% in 2011)of press and publication organizations. There are ten risks for image crisis of digital publication organizations. The provinces(municipalities or autonomous regions)encountering severe image crisis in digital publication organizations were Beijing from January to April in 2012.As regards image crisis response of digital publication organizations,the key is to reduce image gap(17.24% in 2011),enhance image explanation(66.67% currently),rectify image deviation(30.00% currently),so as to comprehensively lower the risk of image crisis(26.86% in 2011)of digital publication organizations. There are sixteen risks of image crisis of journalists.The provinces(municipalities or autonomous regions)encountering severe image crisis in journalists were Beijing etc.in 2011,Shaanxi,Sichuan, Yunnan and Zhejiang from January to April in 2012.As regards image crisis response of journalists,the key is to reduce image gap(11.29% in 2011),enhance image explanation(60.00% currently),rectify image deviation(45.00% currently),so as to comprehensively lower the risk of image crisis(32.10% in 2011)of journalists. <<
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    作者简介
    新闻出版总署信息中心:课题负责人:卢大振;课题组成员:李雪、王哲、刘菲、邱政
    互联网出版监测中心:
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