There are eighteen risks for image crisis of government websites(including government microblogs).The provinces(municipalities or autonomous regions)encountering severe image crisis in government websites(including government microblogs)were Chongqing etc.in 2011,Guangdong etc.from January to April in 2012.As regards image crisis response of government websites(including government microblogs),the key is to reduce image gap(10.48%in 2011),enhance image explanation(72.72% currently),rectify image deviation(43.33% currently),so as to comprehensively lower the risk of image crisis(27.03% in 2011)of government websites(including government microblogs). <<