Tongxiang is the permanent venue of the world Internet Conference and the birthplace of the integration of “autonomy，rule of law and rule of virtue”. The concept of Internet thinking and mass autonomy has been deeply rooted in the hearts of the people. During the epidemic prevention and control interdiction war，Tongxiang actively explored the o2o mode of voluntary service. While avoiding personnel gathering，Tongxiang widely mobilized the masses，accurately invested volunteer forces and effectively managed volunteers，which condensed the strong energy of voluntary service for epidemic prevention and control. Emergency voluntary service is an important field with frequent innovation and relatively large role in Tongxiang voluntary service. Tongxiang emergency volunteer service presents the form of “online convergence and offline distribution”，focusing on the wisdom of service mechanism and service path，and fully relying on the new online practice center of the new era，and innovatively constructing the aspiration service mechanism of “1 Platforms + an authoritative official account +N WeChat group”. Experience in novel coronavirus pneumonia，such as demand targeting，system building，scientific dispatch，volunteer culture，has shown great effectiveness in coping with major public health emergencies such as the new crown pneumonia epidemic.