In recent years，taking the opportunity of building a national civilized city，Zhoushan city has earnestly implemented the important instructions of the General Secretary on volunteer service work，and deeply grasped the development law of volunteer service in the new era. By building the organizational framework，revitalizing the position resources，and expanding the service team，Zhoushan city combines serving the masses with guiding the masses，and vigorously promotes the construction of civilized practice volunteer service in the new era. Adhere to the digital reform，realize the digital intelligence empowerment，innovate the volunteer incentive mechanism with the sharing as the goal，cultivate the service carrier，promote the volunteer service operation，lead by the party concentric，help the grassroots red service；take the concept innovation as the feature，improve the volunteer service working mechanism. In the future，the construction of civilized practice volunteer service in Zhoushan city in the new era will take the construction of “Volunteer City” as the starting point，and continue to promote the digitalization of operation and management，the specialization of service team，the systematization of project brand and the institutionalization of service guarantee.