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    绍兴市志愿服务发展报告

    摘要

    绍兴市新时代文明实践工作以习近平新时代中国特色社会主义思想为指导,紧密结合本地经济发展水平、社会文明程度、民生需求新期待,坚持志愿者为主体力量、志愿服务为基本形式,以工作体系建设为基础,以队伍建设为重点,以项目建设为关键,整合各种资源,改进工作方式,创新服务模式,运用大数据、互联网等技术,不断探索形成“平台融合、一体运行、常态管理、系统建设”的工作格局,打造具有绍兴辨识度的志愿服务品牌。另外,为扩大志愿服务范围,绍兴市按照“一镇一品牌、一村一特色、一企一亮点”的要求,培育优秀实践所(站、点);以“15分钟志愿服务圈”为特色,精心组织各项活动,努力推动新时代文明实践工作向纵深开展;开展点单配送服务,实行“平台亮单、群众点单、中心派单、队伍接单、基层评单”的服务模式,为群众提供有针对性的服务。未来,绍兴市将加强文明实践与创新社会基层治理的结合,强化文明实践的过程性管理和绩效化评价,深入开展文明实践的规律性研究,着力探索制度架构、操作层面、项目载体等方面的创新创优,不断凝聚工作力量,提升新时代文明实践内涵品质,为文明绍兴建设注入勃勃生机与活力。

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    Abstract

    The new era civilization practice work in Shaoxing City is guided by Xi Jinping’s new era of socialism with Chinese characteristics,and closely integrates the local economic development level,social civilization level,and new expectations of people’s livelihood needs. It insists on volunteers as the main force and voluntary service as the basic form of work. The basis is system construction. The focus is team construction. The key is project construction. On one hand,the new era civilization practice work in Shaoxing City integrates various resources,improves working methods,innovates service models,uses big data Internet and other technologies,and constantly explores and constructs the work pattern of “integrated platform,integrated operation,normal management and system construction”,to create a voluntary service brand with the recognition of Shaoxing. On the other hand,in order to expand the scope of voluntary services,Shaoxing City cultivates excellent practice centers (stations and sites) in accordance with the requirements of “one town,one brand,one village,one feature,and one enterprise,one bright spot”;with a distinctive feature of the “15-minute volunteer service circle”,Shaoxing City carefully organizes various activities and strives to promote the development of civilized practice in the new era;Shaoxing City carries out order delivery services,and implement the services of “platform display,the masses order,center dispatch,team order,and grassroots evaluation” Mode to provide targeted services for the masses. In the future,Shaoxing City will strengthen the combination of civilized practice and innovative society’s grassroots governance,strengthen the process management and performance evaluation of civilized practice,conduct in-depth research on the regularity of civilized practice,and focus on exploring innovation and excellence of the system structure,operational level,project carrier,etc. Shaoxing City will continuously consolidate the joint efforts of work,improve the connotation quality of civilized practice in the new era,and inject vigor and vitality into the construction of civilized Shaoxing.

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    作者简介
    陈亮:陈亮,原绍兴市精神文明建设指导中心志愿服务工作处处长。
    竹建平:竹建平,绍兴市精神文明建设指导中心志愿服务工作处四级主任科员。
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