传统商用车制造行业商品同质化情况严重,营销方面也存在同质化现象。在市场竞争环境、行业发展趋势和客户需求变化的影响下,陕汽集团提出“关注产品全生命周期、关注客户经营全过程”的服务型制造转型方向。在“两个关注”的过程中发现需求、满足需求、创造需求、引领需求,创新开展了车联网数据服务,并以此为基础开展融资租赁、保险经纪、二手车置换、TCO托管服务等一系列增值服务业务。打造国内大型的商用车全生命周期服务平台,为广大商用车用户提供安全、便捷、高效、专属的综合解决方案。陕汽集团的服务型制造转型模式具有创造性、示范性、可复制性,为行业内其他汽车制造厂商的服务型制造转型提供了有益的经验。
<<The homogenization of products in the traditional commercial vehicle manufacturing industry is serious,and there is also homogenization in marketing. Under the influence of the market competition environment,industry development trends and changes in customer demand,Shaanxi Automobile Group proposed the direction of service-oriented manufacturing transformation of “focusing on the entire life cycle of products and the entire process of customer operation”. In the process of “two concerns”,discovering demand,satisfying demand,creating demand,and leading demand,innovatively carried out Internet of Vehicles data services,and based on this,carried out financial leasing,insurance brokerage,used car replacement,TCO custody services,etc. A series of value-added service business. Create a domestic large-scale commercial vehicle life cycle service platform to provide safe,convenient,efficient and exclusive comprehensive solutions for commercial vehicle users. The service-oriented manufacturing transformation model of Shaanxi Automobile Group is creative,demonstrative,and replicable,and provides effective experience for the service-oriented manufacturing transformation of other automobile manufacturers in the industry.
<<Keywords: | Internet of VehiclesService-oriented ManufacturingProduct Lifecycle ManagementShaanqi Tianxingjian |