助残志愿服务作为志愿服务的重要组成部分,是推进残疾人事业发展的重要手段。改革开放以来,我国助残志愿服务经历了起步探索、快速发展、全面发展三个重要发展阶段。经过四十多年的发展,我国的助残志愿服务取得了显著成效,助残志愿服务政策法规与标准规范逐步完善,组织体系基本形成,品牌主题活动影响日益扩大,服务范围和领域不断拓展,志愿者队伍不断壮大。但同时,我国助残志愿服务仍面临制度尚不健全、体制机制仍不完善,发展不平衡、服务供给不足,规范化程度不高、优秀项目示范效应不明显,服务力量不足、专业化水平不高,信息平台建设滞后、数据共享互通不畅等一系列问题。立足百年变局和时代新局的关键时期,针对当前发展存在的问题,本报告提出加强顶层设计、促进助残志愿服务体系化建设,健全制度体系、提升助残志愿服务规范化水平,加强组织建设、构建助残志愿服务网络化发展格局,强化队伍建设、提升助残志愿服务供给能力及专业化水平,加强品牌化建设、提升优秀项目传播辐射效果,大力推进业务协同、全面提升助残志愿服务创新能力,加快推进数字化发展、提升决策科学化水平,树立现代文明社会残疾人观、增强助残志愿服务理念,加大社会宣传力度、促进社会广泛参与等促进助残志愿服务发展的对策建议。
<<As an important part of voluntary service,voluntary service for PWD is an important means to promote the development of the cause of PWD. Since reform and opening up,voluntary service for PWD has experienced three important stages:starting exploration,fast development,and all-round development. After forty years of development,our country’s volunteer service for PWD has made significant achievements. Policies,regulations and standards are gradually perfected,organization system is basically established,brand services influence is growing up,services scope and field continue to expand,volunteer team keeps growing. Meanwhile,however,our voluntary service development still faces a series of problems. For example,the system is not robust,the system mechanism is not sound,the development is not balanced,the service supply is insufficient,the demonstration effect of excellent project is not obvious,the standardization and the specialization level is not high enough,the information platform construction lags behind,and datasharing and interoperability is poor. At the key period of one hundred era of change and a new bureau of times,in view of the existing problems in the current development,this report proposes a series of countermeasures and suggestions to promote the development of volunteer services including strengthening the top-level design,promoting the systematic construction,improving the institutional system and the standard level of voluntary service for PWD,strengthening the organization construction,building a networked development pattern of volunteer service for PWD,strengthening team construction,improving the supply capacity and professional level,strengthening the branding construction,enhancing the radiation effect of excellent project dissemination,vigorously promoting business collaboration,accelerating the development of digital services and improving the scientific level of decision making,establishing a modern view of PWD and the concept of volunteer services and increasing the social publicity effort and promoting broad social participation.
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