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谢伏瞻
    中国社会科学院学部委员,学部主席团主席,研究员,博士生导师。历任中国社会科学院院长、党组书记,国务院发展中心副主... 详情>>
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李培林
    男,汉族,出生于1955年5月,山东济南人,博士,研究员,全国人民代表大会社会建设委员会副主任委员,中国社会科学... 详情>>

    中国平台化背景下的新媒体社会责任:现实困境与应对调适

    摘要

    发展变局与世纪疫情造成了宏大而深刻的时代之变,持续影响着中国媒体的发展之路。新媒体以深度媒介化的形式嵌入人们的日常生活,新媒体社会责任建设成为新媒体可持续发展的内在要求。整体来看,2021~2022年新媒体社会责任履行情况属于中等偏上水平,总分均值为3。180505,得分率为63。61%。与2020~2021年评价结果相比,在得分率上有约5个百分点的下降。具体来看,四个一级指标得分率由高到低依次为信息生产(76。39%)、协调沟通(55。71%)、价值引导(50。54%)和文化教育(42。43%)。伴随新媒体履责场景由中介化到平台化的演变,新媒体社会责任履行产生了新的现实困境:平台垄断特性对抗社会规则、平台介入特性挑战公共利益、平台双边特性消解主体权责。学界亟须跨越社会责任理论的学科藩篱,在平台化背景下进一步明晰新媒体社会责任新形势。本文以属性为纲、要素为目,构建了主体矩阵化、程度层级化、内容多元化、机制协调化为核心维度的全新框架,以此回应新媒体社会责任新的时代考验与社会期许。

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    Abstract

    The development changes and the epidemic situation in the century have caused great and profound changes of the times,which continue to affect the development of Chinese media. New media is embedded into people’s daily life in the form of deep media,and the construction of new media’s social responsibility has become the internal requirement of new media’s sustainable development. On the whole,the performance of social responsibility of new media in 2021-2022 is above the middle level,with the average total score of 3.180505 and the scoring rate of 63.61%. Compared with the evaluation results of the 2020-2021 cycle,the scoring rate has decreased by about 5%. Specifically,the scoring rates of the four first level indicators from high to low are information production(76.39%),coordination and communication(55.71%),value guidance(50.54%)and culture andeducation(42.43%). With the evolution of the new media responsibility fulfillment scene from intermediary to platform,the new media social responsibility fulfillment has created a new reality dilemma:the platform monopoly characteristics confront social rules,the platform intervention characteristics challenge public interests,and the platform bilateral characteristics eliminate the subject’s rights and responsibilities. It is urgent for the academic community to transcend the disciplinary barriers of social responsibility theory and further clarify the new situation of social responsibility of new media in the context of platform. Taking attributes as the key link and elements as the goal,this study constructs a new framework with the core dimensions of subject matrix,degree hierarchy,content diversification and mechanism coordination,in response to the new era test and social expectations of new media social responsibility.

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    作者简介
    钟瑛:钟瑛,华中科技大学新闻与信息传播学院教授,博士生导师,主要研究方向为中文、历史、信息管理、网络传播与新媒体。
    芦何秋:芦何秋,湖北大学新闻传播学院副教授,智媒体研究院院长,主要研究方向为新媒体与社会、新媒体意见领袖。
    徐阳:徐阳,华中科技大学新闻与信息传播学院2020级博士研究生。
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