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    上海吴淞口国际邮轮港突发事件应急管理机制研究

    摘要

    邮轮突发事件涉及人员数量极大、管理机构众多,外国运营方与国内游客存在文化差异。与其他船舶相比,邮轮突发事件的关联性、衍生性、复合性和非常规性更强。吴淞口国际邮轮港形成同时可接靠2艘15万GT和2艘22。5万GT邮轮的总体泊位规模,且整条岸线的建筑结构具备接靠世界最大邮轮的能力,四船同靠时载客人数最高可达23100人、船员人数最高达7620人。因此,迫切需要全面加强邮轮突发事件应急处置能力建设。要规范上海国际邮轮港邮轮突发事件应急响应行动程序,保证有序、高效、妥善地处置国际邮轮突发事件,最大程度地减少人员伤亡和财产损失,最短时间内恢复邮轮运营秩序。应着眼于吴淞口国际邮轮港区域大客流管理要求高、应急协调涉及面广、突发事件处置难度大的实际,完善吴淞口国际邮轮港应急管理体系,提高邮轮港单元应对突发事件的能力,保障邮轮港单元的安全运行和可持续发展。 <<
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    Abstract

    Cruise emergencies involve a large number of people,numerous management organizations,and cultural differences between foreign operators and domestic tourists. Compared with other ships,cruise emergencies are more relevant,derivative,complex and unconventional. Wusongkou International Cruise Port has formed an overall berth scale that can accommodate two 150000 GT and two 225000 GT cruise ships at the same time,and the building structure of the whole coastline has the docking capacity of the world’s largest oasis class cruise ships. The maximum number of passengers carried by the four ships at the same time can reach 23100,and the maximum number of crew members is 7620. Therefore,it is urgent to comprehensively strengthen the construction of cruise emergency response capacity. It is necessary to standardize the emergency response procedures for cruise emergencies at Shanghai International Cruise Port,ensure that international cruise emergencies are handled orderly,efficiently and properly,minimize casualties and property losses,and restore normal order of cruise operation in the shortest time. Focusing on the fact that Wusongkou International Cruise Port has high requirements for large passenger flow management,involves a wide range of emergency coordination and is difficult to deal with emergencies,standardize the emergency management system of Wusongkou International Cruise Port and improve the cruise port.

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    作者简介
    顾绘权:顾绘权,上海吴淞口国际邮轮港发展有限公司总经理,研究方向:邮轮经济。
    叶欣梁:叶欣梁,博士,上海工程技术大学管理学院副院长,教授,研究方向:邮轮旅游与可持续发展。
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