According to the statistical analysis of security incidents in travel agency industry，the time distribution of incidents is concentrated in 2021，and winter and summer holidays and golden weeks are the peak periods. The main types of incidents are tourism contract disputes；the security situation of online travel is grim. Looking ahead to 2022，domestic tourism will play an increasingly important role in the tourism market，with fierce competition in the online tourism market and great uncertainties in the recovery of the outbound tourism market. The government should strengthen macro-control，check and fill in gaps in existing plans in light of the pandemic situation，and eliminate “blind spots” in supervision. The tourism industry should further improve the management system，strengthen the supervision of online tourism enterprises，and guide the industry to develop to a high quality level. Travel agencies should pay attention to the cultivation of employees’ ability and comprehensive quality，innovate tourism products，and provide tourists with emotional services with strong experience. Tourists should also pay close attention to the pandemic situation at home and abroad，learn about the latest epidemic prevention and control policies at their origin and destination through authoritative channels，improve their awareness of safe travel，strengthen their own awareness of safety and rights protection，and establish a correct concept of tourism consumption.