Under the background of COVID-19，the safety situation of tourism shopping in China is still very grim. Tourism shopping safety incidents surged throughout the year，with a total of 443 complaints about Chinese tourism shopping collected in China，an increase of 103.2% over 2021. Among them，the number of domestic tourism shopping complaints has doubled，and the shopping safety incidents of cross-border tourism have decreased sharply. The fluctuation of the epidemic affected the occurrence of tourism shopping events. Qingming Festival，summer vacation and National Day are still the high incidence periods of shopping safety events. The western region has become a high incidence area of shopping safety incidents，the typical complaint types of tourism shopping are similar to those in previous years，and the pick-up of duty-free stores has become complaint hot spots. Tourism shopping safety management has made progress in strengthening tourism quality supervision，rectifying chaos in the tourism industry，increasing tour guide audit training，opening “Internet + supervision”，and building a modern tourism governance system. Looking forward to 2022，the epidemic situation in some parts of China still occurs occasionally，the pressure of overseas epidemic import is still large，and there are uncertainties in the recovery of the tourism market in the overall optimism，and it is expected that the future tourism shopping safety incidents in China may show a slight downward trend. In the case of the normalization of the epidemic，we can reduce the occurrence of tourism shopping safety incidents from five aspects：breaking the interest chain of tourism shopping，calling people’s participation in tourism shopping market supervision，improving quality and efficiency of tourism shopping，creating a smart tourism shopping environment，and establishing a tourism shopping public opinion release system.