To build a world-class public library，Shanghai Library is committed to spreading public welfare culture and volunteer spirit，following the principles of “institutionalization，standardization，branding”，continuously strengthening the construction of volunteer groups，promoting the characteristics of the reading culture of Shanghai Library，and performing the radiation function of a volunteer service base. The key strategies to improve the level of volunteer service in the future mainly include further strengthening training systems to enhance service capacity，improving the recruitment mechanism to expand social cooperation，using the Internet to innovate the management model，etc. These will enable Shanghai Library East to fulfill its “Golden Card” function of the city’s culture services with more high-quality volunteer works，support its innovative development of library information career，and enhance the soft power of Shanghai city’s culture with the wisdom and strength of volunteers.