The National Art Museum of China （NAMOC），with the service concept of “Sharing the Joy of Art”，has been improving its team building，enhancing the sense of belonging and professional service level of volunteers，promoting diversified service activities both online and offline，and innovating and expanding various types of public education activities based on the concept of “festival” in recent years. In response to the problems of imperfect evaluation systems，multiple management，high staff turnover rate，single incentive method，and aging members，the volunteer team of the National Art Museum of China adopted systematic strategies，such as improving the evaluation system，coordinating the service system，broadening the service areas，and strengthening the merit evaluation model，to face the new era together with volunteers.