Shenzhen tourism volunteer team，through continuous improvement of team structure，expansion of team size，refinement of team management，and extensive organization of tourism volunteer service activities，has evolved into a national model. The team also has made positive explorations for promoting civilized tourism，improving the quality of supervision services，creating a harmonious and civilized tourism atmosphere，and spreading excellent tourism culture by setting up fixed tourism volunteer service U stations in scenic spots，carrying out diverse tourism volunteer service activities，promoting the normalization and branding of tourism volunteer service，and assisting the city’s anti-epidemic volunteer action.