The concept and model of property management formed under the traditional system have made the property management in urban communities difficult to adjust property fees，ambiguous in the definition of property rights，and lack of supervision mechanism. The formation of the dilemma is not just an industry management problem，but a social governance problem involving the interest relationships among many subjects. To solve this dilemma，it is necessary to clarify the following issues：clarify that the owner is the main responsible body of property management；improve the property management system and promote market-oriented operation；establish and improve the property service certification standard and system；build a property service supervision system with credit evaluation as the core.