本报告盘点了2019年9月1日至2020年8月31日中国互联网热点事件,并总结了网络社会治理的难点与潜在风险,其中难点主要有未成年人权益受侵害、网络暴力、网络谣言、信息泄露和新闻失真,而潜在风险则包括政府对网络直播的参与与监管会对政府形象产生影响、数字鸿沟将导致信息的不平等现象、圈层化传播加剧且文化传播乏力、新媒体内容侵权现象屡禁不止、与线上服务相关的消费者侵权行为频发以及网络黑灰产随信息技术的更新而迭代。为此,本报告建议探索全球治理的新路径,加强舆情风险预判新技术的应用,推动“科技向善”,强化主流意识形态传播和舆论引导,提升政府数字领导力,加快构建数字信任体系,利用区块链赋能网络政务,全面提升全民媒介素养。
<<Based on the review of hot events on the Chinese internet from 2019 to 2020,this article analyzed the difficulties of the governance of online society,which includes the rights of teenagers being compromised,cyber bullying,online rumors,information disclosure and fake news. Besides,there are also hidden risks of the governance of online society,including government’s image being hurt by participating in and regulate live stream activities,digital gap leading to information inequality,international communication being lack of impetus,infringement of intellectual property rights and consumers’rights and cyber crimes involving with the help of new technologies. To tackle these difficulties and challenges,it’s recommenced that the government should strengthen global cooperation in internet governance,speed up the application of new technologies that help to detect the trend of public opinions,promote the concept of “Tech for Social Good”,improve the ability of public opinion management,strengthen the digital leadership of the government,build up the digital trust system,empower the development of e-government with block chain and improve citizen’s media literacy.
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