In this report,we have an individual analysis on the satisfaction of the nine basic elements on public service in terms of basic medicine care and public health, culture and sports, environment, public service, social security and employment, housing support, public education, public transportation, public safety; This report also includes a study on the overall satisfaction ranking and analysis of the annual assessment situation about these elements. We also have the statement about satisfaction of the top ten cities ranked and pay close attention to the development index of nine basic elements. Regional comparison and excellent city reviews are also the important components of this report. <<