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谢伏瞻
    中国社会科学院学部委员,学部主席团主席,研究员,博士生导师。历任中国社会科学院院长、党组书记,国务院发展中心副主... 详情>>
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李培林
    男,汉族,出生于1955年5月,山东济南人,博士,研究员,全国人民代表大会社会建设委员会副主任委员,中国社会科学... 详情>>

    聚合回应型治理:北京市接诉即办改革的机制与优势

    摘要

    北京市接诉即办改革可以被称为“聚合回应型治理”。与以往基层治理创新模式不同,接诉即办改革以“聚”为核心,通过党建引领、“一体化”接诉、强化街镇统筹协调权、完善社会资源聚合平台和信息资源聚合机制等创新,推动实现了政府内外力量、资源和信息的高度整合,进而能够更加积极、高效地回应日益复杂多元且高阶化的民众诉求,通过结构重组和流程再造全面激活城市治理体系。接诉即办改革蕴含着推动社会治理变革的巨大潜力,但随着改革的不断深化,其也须在法制化制度化、拓展社会力量参与通道,以及加强与既有体制的衔接方面作出更多努力。

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    Abstract

    The reform of grass-roots governance is a process of re-framing government’s mechanism to continuously respond to residents’ demands and solve governance problems. Beijing has built a more effective grassroots governance system in the capital through deepening the reform of “Sub-district Offices And Township Governments Whistle,Agencies Report for Duty” and the Reform of Immediate Action on Request,which creates a highly organized and institutionalized model of aggregated response governance driven by the top of government. The reform focuses on the problems which originate from urban governance and the public,realizes a regular link between government and society by empowering the grass-roots government and upgrading the citizen service hotline platform,and enhances the response dynamics of grass-roots government greatly. Meanwhile,it improves the basic responsive capacity of the grass-roots government effectively by giving full play to the role of party construction,modern digital technology and social coordination. Compared with the traditional stimulus-passive response governance,the reform reflects the significant features of active governance,systematic governance,legal governance,comprehensive governance and source governance.

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    作者简介
    鄯爱红:鄯爱红,博士,北京市委党校领导科学教研部主任、教授,研究方向为党的领导与基层治理。
    孔祥利:孔祥利,博士,北京市委党校公共管理教研部副主任、副教授,研究方向为政府治理创新。
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