The mass line is the fundamental attitude and working method of our Party and government in handling relations with the people. Since 2019，the Beijing Municipal Government has initiated the reform practice of Immediate Action on Request. By problems from the masses，solving problems through the way “to the masses”，relying on the masses to solve problems，which has realized the value pursuit of “everything for the masses” and promoted the great governance reform of “From the masses，to the masses，all for the masses and all relying on the masses”. It embodies the purpose of serving the people wholeheartedly，the people-centered philosophy of development，the correct working method of “from the masses，to the masses”，the people’s standpoint of “all for the masses and all relying on the masses”，service for the people’s public servant consciousness view，and the concept of public satisfaction as the first measure of political achievement，It created the new paradigm of mass work in the new era and，It is an innovative model of the Party’s mass line in the new era.