本文基于2020年发生的95起涉旅社会安全事件,对2020年涉旅社会安全事件的形势进行分析,并对2021年涉旅社会安全事件的形势进行展望。本文分析了涉旅社会安全事件发生的时间特征和空间特征,并从人员、设施设备、环境、管理以及不可控因素五个方面分析了涉旅社会安全事件的诱因。研究发现,2020年涉旅社会安全事件数量有所减少,但安全管控形势依旧严峻复杂;安全事件传播迅速,影响范围进一步扩大;管理权责仍须完善,协调工作难度增大。展望2021年的涉旅社会安全形势,应加强网络舆情监测,提高危机意识;借助“云旅游”发展趋势,积极引导公众参与;以安全管理体制为保障,营造良好的旅游市场环境。
<<Based on the 95 travel-related social security incidents that occurred in 2020,this article analyzes the situation of travel-related social security incidents in 2020,and looks forward to the trend of the situation of travel-related social security incidents in 2021. This paper analyzes the time and space characteristics of travel-related social security incidents,and analyzes the causes of travel-related social security incidents from five aspects,including personnel,facilities and equipment,environment,management,and uncontrollable factors. The study found that the number of travel-related social security incidents in 2020 has decreased,but security management and control is still severe and complex;security incidents spread rapidly and the scope of influence is further expanded;management rights and responsibilities still need to be improved,and coordination work is more difficult. Looking forward to the travel-related social security situation in 2021,it is necessary to strengthen online public opinion monitoring and raise awareness of crisis;take advantage of the development trend of “cloud tourism” to actively guide public participation;and create a good tourism market environment with the security management system as a guarantee.
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