首都社区疫情防控常态化具有特殊性,管理零失误、物资全供给和舆论强引导的需求催化了智能技术在北京社区疫情防控中的应用,具体包括排查联络、筛查测温、智慧监控和预约分诊等主要方面。智能外呼平台、自动登记和智能测温、社区卫生服务站预约分诊是智能技术应用于本次北京社区疫情防控的典型案例,其有助于实现社区疫情防控的规模化、协同化和精细化,但也暴露出智能技术尚不成熟、人员技术还需磨合、人文关怀有所缺位的问题。应继续鼓励智能技术的创新升级,建立智能技术和传统管理模式的衔接配合预案,并兼顾规范化和人性化管理。
<<The normalization of community epidemic prevention and control in Beijing has its particularity. The need of zero error management,full supply of materials and strong guidance of public opinion catalyze the application of intelligent technology in community epidemic prevention and control in Beijing,including investigation and liaison,screening and temperature measurement,intelligent monitoring and appointment triage and other major aspects. Intelligent call platform,automatic registration and intelligent temperature measurement,the community health service station booking triage is intelligent technique is applied to the typical cases of epidemic prevention and control and the Beijing community contributes to the realization of large-scale outbreak of community prevention and control,co-ordinated and refinement,but also exposed the intelligent technology is not yet mature,personnel,technology still need running-in,humanistic care is the absence of problems. We should continue to encourage the innovation and upgrading of intelligent technology,establish the connection and cooperation plan between intelligent technology and traditional management mode,and give consideration to standardized and humanized management.
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