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    2020年基于网络社群的旅游民宿品牌塑造与营销创新研究

    摘要

    2020年旅游民宿行业进入重新洗牌的震荡期,如何塑造独特、有价值的民宿品牌成为行业关注的焦点。社群经济的发展,促使品牌塑造的基础由产品转变为社群,社群建立了旅游民宿品牌和消费者之间最短的连接途径。本文对旅游民宿品牌建设存在的问题进行详细分析,并通过构建“基于网络社群的旅游民宿品牌塑造模型”,提出旅游民宿与消费者“共创品牌价值”的营销创新路径。旅游民宿在适合的场景下,找到特定的社群,将有传播力的内容,通过社群网络结构触发人与人的连接,并将互动贯穿于旅游民宿品牌塑造(品牌设计与理念、品牌定位、品牌传播、品牌维护)的整个过程。消费者则在互动中提升认知、形成态度、产生情感、参与分享,与旅游民宿品牌建立深度共鸣。

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    Abstract

    Since the industry of tourism homestay entered the period of shock reshuffle in 2020,how to build a unique and valuable homestay brand has gained much attention in the industry. The development of community economy drives the foundation of brand building to transform from products to communities,and communities provide the shortest connection way between the tourism vonestay brand and consumers. This paper conducts a detailed analysis on the problems that currently exist in the brand building of tourism homestay,and by constructing the “brand building model of tourism homestay based on virtual community”,it proposes the marketing innovation approach to tourism homestay and consumers to “co-create brand value”. In the right context,tourism homestay should find the specific community,trigger the connections between people by taking advantage of the content with communication capability through the community network structure,and be involved with interactions throughout the whole process of brand building (brand concept and design,brand positioning,brand communication and brand maintenance) of tourism homestay. In the interactions,consumers will improve their cognition,form attitudes,produce emotions,participate and share,and be resonated on a deep level by the tourism homestay brand.

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    作者简介
    于洁:于洁,上海杉达学院专职教师,讲师,研究方向为企业战略管理、创新与创业管理。
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