New media channels are not only impacting traditional communication methods but also bringing more new opportunities to museums. Using new technologies to expand online communication methods，Beijing museums break through traditional thinking and innovate offline exhibition models，content and forms to vitalize cultural relics. In the future，the communication of museums should focus on exploring the connotation of cultural relics and expanding the form of communication in overall fields. Museum volunteers in Beijing are gradually advancing towards normalization，standardization and systematization. In the future，we will innovate the management，develop characteristic voluntary services，strive to realize hierarchical team，professional form，diversity of audiences，build branded voluntary projects and train excellent volunteers.