Improving medical services and the health conditions of the Chinese people has become a national strategy. Quality and efficient medical services are the guarantee and pathway to ensure that all the people get all-round and full-cycle healthcare. According to the questionnaire survey on medical service satisfaction，the 2019 weighted mean of the medical services sub-indies of the 35 cities is 63.04，between “acceptable” （50） and “good” （75），but slightly lower than that of 2018 （65.31）. Based on the analysis of the four categories of related influential factors，the regression results show that the positive factors include per capita disposable income，medical care capacity and basic medical insurance coverage，while the negative factors are the Gini coefficient and the number of physically/mentally unhealthy days in the past 30 days. It is therefore suggested that the government might need to improve the medical care capacity steadily and expand the utilization of quality medical service resources，while increasing and stabilizing the coverage of basic medical insurance，and doing a good job in the use and management of insurance funds.