媒介融合时代,社区信息传播应被看作社区治理的重要构成部分,对社区工作的开展与落实起到强有力的促进作用。本文通过问卷调查和访谈对新冠肺炎疫情期间北京居民社区信息传播的状况、存在的问题、社区舆情与社区信息传播的影响因素进行了分析,并提出了社区疫情信息传播的对策与建议,即从重视社区疫情信息传播到社区信息传播机制建设,提升社区工作人员的媒介素养,明晰社区疫情信息传播的“量”与“质”的关系,厘清居委会和物业之间的疫情相关工作分工,建成社区志愿者数据库,完善租户信息管理。
<<In the era of media convergence,community information dissemination should be considered as an important part of community governance,which plays a strong role in promoting the development and implementation of community work. With questionnaire survey method and interview method as the main research methods,this research analyzed the situation and existing problems of information transmission in Beijing residents’ communities during COVID-19,discussed the influential factors of community public opinions and information communication of community. The research also provides countermeasures and suggestions for community epidemic information dissemination,which mainly include five aspects. First of all,the attention of the community should be shifted from the community epidemic information dissemination to community information dissemination mechanism construction. Secondly,the community should improve the media literacy of community workers. Thirdly,the community should make a clear relationship between the quantity and quality of the community epidemic information dissemination. Fourthly,the community should clear up the division of work related to the epidemic between the neighborhood committee and the property. Finally,the community should build a community volunteer database and improve tenant information management.
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