随着粤港澳11个城市共同推进大湾区建设形成了旅游城市群,粤港澳大湾区携手共建旅游品牌来增强区域旅游市场竞争力。本文构建了粤港澳大湾区旅游服务品牌力影响因素评价体系,使用IPA分析法来评价旅游服务的优势和劣势。并通过IPA分析得知,提升粤港澳大湾区旅游服务品牌力,首先应提升粤港澳大湾区人文遗产旅游服务认知和建设,其次要加强旅游服务人员的服务意识和服务品质,再次需突出旅游产品的特色服务设计,最后要完善旅游服务环境建设等。
<<An agglomeration of tourist cities has been formed thanks to the construction of the Guangdong-Hongkong-Macao Greater Bay Area,which is jointly advanced by 11 cities. In that case,the competitiveness of the regional tourism market can be enhanced based on the co-building tourism brand for the Area. In this paper,a system for evaluating factors affecting tourism brand power in the Guangdong-Hongkong-Macao Greater Bay Area has been constructed. On this basis,advantages and disadvantages of tourism services can be evaluated using IPA analysis. Moreover,according to the IPA analysis,the recognition and construction of cultural heritage tourism services in the Guangdong-Hongkong-Macao Greater Bay Area should be raised before the promotion of tourism service brand power in the Area. Furthermore,the characteristic service design of tourism products should be highlighted. And finally,the environmental build for tourism service should also be improved.
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