近年来,医疗机构评审评价的工作理念已发生了转变,越来越重视实际的工作效果和服务质量,已不再是通过突击补齐各种台账资料就能达到要求。无论是审查文档资料,还是流程访谈与追踪,都要求医疗机构重视日常的质量控制和改进,不断在实际工作中发现不足,补齐短板。本文主要以文件审核和现场检查为例,阐述认证官如何针对相关诊疗过程进行评价。
<<The concept of evaluation and evaluation of medical institutions has changed. More and more attention are paid to the actual work results and service quality. It is no longer possible to meet the requirements by rushing to fill in various account information. Whether it is document review,or process interview,medical institutions are required to pay attention to daily quality control and improvement,constantly find shortcomings in actual work,and improve shortcomings. This article mainly uses document review and site inspection as examples to explain how the certification officer evaluates the relevant diagnosis and treatment process.
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