as a specialized，market-oriented and modern housing management mode，property management is of great significance to improve the living environment of urban residents and the value-added and maintenance of real estate. However，due to the limited development time of property management and the lack of market competition in China，the service level of property management enterprises is uneven，and the property complaints rank first，and the property services accepted by the grass-roots courts are combined. The number of the same dispute cases is increasing in an explosive way. Starting from the ten focuses of disputes over property service contracts in recent years，the report analyzes the misunderstanding of property owners，the vague identity of property service companies and the lack of service quality in property management in China，and points out that the ADR dispute resolution method that the court hopes can not fully solve the actual disputes. In order to make our property service market-oriented road，only the refinement of legal provisions and the clear definition of rights，obligations and responsibilities can.