随着移动互联网的普及,人们的出游越来越依赖于线上旅游服务,但是线上旅游服务越来越方便的同时,用户的数据安全问题也日益凸显。本文盘点了近期在线旅游企业用户数据泄露的几起重大事件,深入分析了造成在线旅游企业数据泄露的内外部原因,其中内部原因包括公司安全意识薄弱、“内鬼”频发以及数据安全系统防护体系缺失;外部因素包括黑客入侵、政策有待完善、技术进步和公众安全意识不强等。本文还列举容易遭到泄露的几种个人敏感数据类型,针对旅游主管部门、在线旅游企业、旅游者提出了数据安全防护的优化措施。其中旅游主管部门应该建立信息安全标准制度,加强宣传培养公众数据安全意识;在线旅游企业应该重视安全防护体系构建,及时更新技术,加强对员工培训和监管;最后旅游者应当重视个人敏感信息的保护,积极举报违法搜集个人敏感信息的组织。
<<With the popularity of mobile Internet,traveling is more and more dependent on online services. However,the security of users’ data is becoming more and more serious when online travel services bring convenience. This article lists several recent data leakage events about online travel enterprises and analyzes the internal and external causes of data leakage. The internal reasons include the company’s weak security awareness,the existence of “mole” and the lack of data security protection system;and the external reasons include hacking,regulations need to be improved,technological progress and weak public data security awareness. This paper also lists several sensitive personal data types that are easy to be leaked out,and puts some suggestions on data security protection for tourism authorities,online travel enterprises and tourists. Tourism authorities should establish the data security standard regulations and raise public data security awareness through promoting;Online travel enterprises should completely construct safety protection system,timely update technology,and positively strengthen staff training and supervision;Finally,tourists should pay attention to the protection of personal sensitive information and actively report organizations that illegally collect sensitive information.
<<