本文基于2019年发生的99起涉旅社会安全事件,对2019年涉旅社会安全事件的形势进行了分析,并对2020年涉旅社会安全事件的形势进行趋势展望。本文分析了涉旅社会安全事件发生的时间特征和空间特征,并从人员因素、设施设备因素、环境因素、管理因素四个方面分析了涉旅社会安全事件诱发的主要成因。研究发现,2019年涉旅社会安全事件的形势有所缓解,但管控难度依旧较大;事件发生区域广泛,安全防控困难较大;舆情传播发酵迅速,社会关注与日俱增;政府部门职责不明,管理分工不够清晰。展望2020年,涉旅社会安全事件管理应强化安全演练、提升应急处理能力、建立事后恢复机制、强调以制度为核心并打造多方位的管理体系。
<<Through the collection of 99 travel-related social security incidents in 2019,this paper USES case analysis to analyze the situation in 2019 and forecasts the trend in 2020. Through research and analysis,it is found that the overall situation is mainly characterized by:the overall situation is alleviated,and the control is still more difficult;The incident occurred in a wide range of areas,and the security prevention and control difficulties increased;Public opinion spread and ferment rapidly,and social attention increased day by day;The responsibilities of government departments are unclear and the division of management is not clear enough. In addition,the events of 2019 are decomposed and coded,the temporal characteristics of events are analyzed from month,quarter and node,and the spatial distribution characteristics are analyzed according to each link of region,province and tourism elements. From the personnel factor,equipment factor,environment factor,management factor involved four aspects analysis brigade social security events cause the main cause of,by combining involved in 2019 social security event analysis of the situation and characteristics of the rules,to wade in 2020 social security event trend prospect,and the journey involved social security events development trends are proposed on the basis of safety drills,improve emergency response capacity;Take the network technology as the carrier,pay attention to the post-recovery mechanism;Take system as the core,build the management suggestion of multi-direction management system.
<<Keywords: | Situation AnalysisTourism SecurityPerfect SystemSocial Security Incidents Related To Tourism |