In 2019，the security situation of tourism shopping in China was stable in general，the number of complaints about domestic tourism shopping increased sharply，the number of outbound tourism shopping disputes decreased significantly，and the number of inbound tourism shopping security incidents decreased significantly. Compared with 2018，the type，the timing and sectional distribution of tourism shopping safety events in 2019 are similar，the content of complaints changes slightly，and the success rate of returns is significantly improved. In terms of the safety management of tourism shopping，the construction of laws and regulations and special rectification actions have been carried out continuously，and new progress has been made in the aspects of tourism first compensation，compensation settlement training，online tourism operation service supervision，etc. With the improvement of laws and regulations，the strengthening of administrative law enforcement，and the improvement of tourists’ ability to avoid shopping risks，the overall situation of shopping safety is getting better. In 2020，novel coronavirus pneumonia affected China’s tourism industry. With the spread of the epidemic in the world，China’s outbound and inbound tourism have been greatly impacted，and the security incidents of outbound and inbound tourism are likely to decline significantly.