In 2019，Guangzhou Women’s Federation organized a survey on satisfaction of Guangzhou’s domestic service market. This paper analyzes the supply and demand，expectation and satisfaction of the domestic service market through 8048 valid employer questionnaires，3235 valid employees questionnaires and the first-line interviews. The survey finds that the scale effect of the supply side of domestic service market has gradually appeared and the trend of consumption diversification and upgrading at the demand side has become more and more obvious，which is the main starting point and original value of promoting the “quality improvement and capacity expansion” of domestic service market. Before the purchase of domestic service，the consumers have high expectations；in the process of consumption，there is a gap between the consumers’ perception and the expectation of service quality；after the consumption of domestic service，there are more complaints and the loyalty of consumers needs to be cultivated. This paper suggests that efforts should be made in value creation activities such as industry big data governance，multi-channel talent input，standardized talent training，card based talent output，etc.，and improvements should be made in service and supervision aspects such as policy support，financial support，Guangzhou’s characteristic domestic culture，promotion of legislation and formulation of standards. In order to improve the quality and capacity of Guangzhou’s domestic service industry，improve market satisfaction，and ultimately achieve high-quality development of the industry.