在政策指导、资本催化、医生资源市场化、互联网+新技术应用和支付方式的持续改善下,健康管理(体检)机构已形成以公立医院为主、社会办为辅的格局。但在社会办健康管理(体检)机构蓬勃发展、迅速膨胀的背后,也暴露出一些行业发展中的乱象,如地区间、机构间服务的内容和质量存在明显差异,总体专业化服务水平有待提升。本报告主要对中关村新智源健康管理研究院开展的2019年“社会办健康管理(体检)机构竞争力评价研究”调查结果进行梳理。调研当前社会办医院下设的健康管理(体检)机构和社会办独立健康管理(体检)机构的运行状况,从资源配置、服务能力、质量安全和名牌诚信四个维度,深入剖析社会办健康(体检)机构建设取得的初步成绩及痛点、堵点问题,并提出相应的对策建议;同时,预测行业规模化、数字化、产业链延伸化、服务生态闭环化的发展趋势。
<<Under the guidance of policies,capital catalysis,marketization of doctors’ resources,Internet + new technology application and continuous improvement of payment methods,health management institutions have formed a pattern of public medical institutions as the mainstay and private medical institutions as the supplement. However,behind the booming and rapid expansion of private health management institutions,some chaotic problems in the development process have also been exposed,such as significant differences in the content and quality of health management services between regions and institutions,and the overall level of professional services were needed to be improved. This report is a summary of the results of the 2019 “Research on Competitiveness Evaluation of Private Health Management Institutions” conducted by Zhongguancun Xinzhiyuan Health Management Research Institute. The report explored the current status of the health management institutions both under the private hospitals and as the independent health management institutions. From the four dimensions of resource allocation,service capabilities,service quality and safety,and brand integrity,we analyzed the preliminary achievements,pain points and blockages of constructions of private health management institutions and proposed corresponding countermeasures and suggestions. At the same time,we forecasted the development trend of large-scale,digitalization,industrial chain extension,and health management service ecosystem closed loop.
<<Keywords: | Competitiveness EvaluationPrivate Health Management InstitutionThird-party Evaluation Agency |