This report，by using the optimized evaluation index system and analyzing the results of 14345 online questionnaires，comprehensively and thoroughly evaluates and studies the basic public service capability in 38 major Chinese cities，and issues the ranking lists and results of satisfactoriness of these cities in 2019 from ten aspects，which are Public Transportation，Public Security，Housing Guarantee，Basic Education，Social Security and Employment，Public Informationized Service，Basic Healthcare and Public Health，Urban Environment，Culture and Sports，and Government Services. A series of indices is applied to further study the degree of public satisfaction with basic public services in 38 major cities，including the index of GDP leveraging public satisfactoriness index for basic public services，the rising index of the degree of public satisfaction with basic public services，and the development index of public satisfactoriness index for basic public services elements. In 2019，the overall satisfactoriness index for basic public services in Chinese cities increases substantially，from 58.05 in 2018 to 63.61，which is also slightly higher than 63.37 in 2017. Governments at all levels should take the direction of building a more mature system of basic public services，adhere to and improve the overall planning of urban and rural basic public service systems，and promote the modernization of the basic public service system. With the goal of solving major social contradictions，focus on solving the problem of imbalances and insufficiency of the basic public services，strive to ensure the basic guarantee and strengthen points of weakness，and achieve equalization of basic public services. Promote the supply-side reform of public services，build a mechanism for social participation in the provision of public services，improve the quantity，quality and efficiency of public services，and realize the maximization the effectiveness of basic public services. Accelerate the development of blockchain technology and public service innovation，actively explore the use of “blockchain+” in the basic public service field，and improve the level of intelligence，convenience，scientificity，and refinement of basic public services. Establish the statutory mechanism of the think tank consultation and demonstration to introduce the public service policies，and actively plays the role of think tanks in public service reform，decision-making，and management evaluation.