With the development of China’s national economy，automotive products have rapidly entered millions of households and become mass consumer goods. However，while enjoying the convenience of transportation brought by automobiles，people are also faced with the risks of personal and property safety brought about by defective automobile products. By the end of 2018，China had implemented 1768 automobile recalls，involving 69.25 million defective vehicles，of which 117 were recalled due to design problems，involving 956.6 million vehicles，accounting for 76% of the total. The total direct cost invested by automobile producers due to the recall is about 52.9 billion yuan，and the total loss of consumers is recovered by 52 billion yuan. With the increase of car ownership and the increasing number of used car transactions，automobile product producers are unable to track the recall due to the change of owner information in the process of completing the recall notification，which is the most difficult part of the overall recall work. How to know the owner’s address change，contact phone change，vehicle transfer and vehicle scrap information is the key to successful recall of defective vehicles. Through the analysis of defective vehicle recall system and reasons，this paper establishes a linkage cooperation mode between automobile and insurance to help automobile enterprises carry out defective vehicle recall work..