随着快递业的蓬勃发展和快递员规模的持续增长,快递小哥群体的生存状况和价值倾向对整个社会的经济政治影响日益凸显。本文基于对外经济贸易大学“快递(外卖)小哥调查”的问卷数据及深访材料,从人群构成、收入保障、职业发展、生活方式、融入心态、价值判断六个方面分析了快递小哥的群体特征,并认为其蕴含着联结城市区块、提供就业机会、构建熟人网络、促进能量交换等四个社会功能,同时在投诉、超时、计件、赔付、权益等方面存在较高的风险压力,并基于此提出了五大类20条政策建议。
<<With the booming development of the express delivery industry and the continuous growth of the courier scale,the economic and political impact of the survival status and value orientation of the couriers on the whole society has become increasingly prominent. Based on the questionnaire data and deep-seeing materials of the “Couriers (takeaway) survey” of the University of International Business and Economics (UIBE),this paper analyzes the couriers’ six aspects from the aspects of population composition,income security,career development,lifestyle,integration mentality and value judgment. Group characteristics,and believe that it contains four social functions such as connecting urban blocks,providing employment opportunities,building an acquaintance network,and promoting energy exchange. At the same time,there are high risk pressures in complaints,timeouts,piece-rates,claims,and rights. Based on this,20 policy recommendations in five categories are proposed.
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