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    电商虚假悲情营销山西临猗苹果事件的舆情分析

    摘要

    2018年4月中旬开始,“山西临猗苹果滞销”的相关消息在微信等自媒体中广泛传播,网民积极伸出援手“爱心助农”。5月7日,临猗县人民政府发声,直指网传临猗苹果滞销的相关消息“夸大失实”,并称这种虚假悲情营销给当地果业品牌和果农利益造成负面影响,事件舆情热度自此开始走高。5月9日,《北京青年报》曝光“不少电商的宣传图片用的都是同一老人的照片”,“滞销大爷”成为网络高频词,事件舆情热度也因此攀至顶点。舆论热议虚假悲情营销带来的诸多负面影响,呼吁加强电商营销监管,并对农产品销售展开建言。5月12日,事件舆情趋于平息。

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    Abstract

    Starting from the middle of April 2018,stories about the “slow-selling apples” from Linyi of Shanxi province was widely shared on WeChat and other We-Media platforms,prompting active purchases from citizens who believed they were helping out farmers in distress. The incident went under the spotlight on 7 May,when the government of Linyi county publicly dismissed the stories online as “exaggerating and false”,and accused such marketing shenanigans of hurting the image of the local fruit industry and the interests of fruit growers. Public discussion peaked when the Beijing Youth Daily revealed on 9 May that the pictures used by many retailers to illustrate their sad stories featured the same person. It was when the term “Uncle Slow-selling” became trending on the Internet. The public commented on the harms of making up sad stories to sell products,called for stronger supervision on online marketing activities,and contributed ideas for the marketing of agricultural products. The incident began to calm down on 12 May.

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    作者简介
    李婷婷:李婷婷,农业农村部信息中心舆情监测处舆情分析师,主要研究方向为涉农网络舆情。
    王燕飞:王燕飞,北京农信通科技有限责任公司舆情分析师,主要研究方向为涉农网络舆情。
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